Welcome to FLORENCEDFE’s Frequently Asked Questions! We’ve compiled a list of common questions and answers related to our vests to help guide your shopping experience.
1. What sizes do your vests come in?
Our vests are available in sizes ranging from XS to XL. For a more detailed size chart, please visit our website’s sizing guide.
2. Are there care instructions for the vests?
Absolutely! Each vest comes with a care label. In general, we recommend hand washing our vests in cold water and laying them flat to dry to maintain their shape and longevity.
3. What materials are your vests made of?
The material composition varies based on the vest design. Typically, our vests are made of a blend of cotton, polyester, and sometimes spandex for stretch. Specific details are available on each product page.
4. Do you offer custom-designed vests?
Currently, we do not offer custom designs for individual purchases. However, for bulk orders, please contact our sales team for more information.
5. Can I exchange or return a vest if it doesn’t fit?
Yes, we have a return and exchange policy in place. Please refer to our Return Policy for details.
6. How long does shipping usually take?
Shipping times vary based on your location. For domestic orders, it typically takes 3-5 business days. International orders can take between 7-21 days. Please see our Shipping Policy for more details.
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to track your package’s journey to you.
8. Are there any special care tips to maintain the vest’s quality?
To keep your vest in the best condition, avoid harsh chemicals, and consider using a fabric softener during wash. Also, it’s best to keep the vest away from direct sunlight for prolonged periods.
9. I have a specific question not covered here. How can I reach out?
You’re always welcome to contact our customer service team at support@florencedfe.com. We’re here to help!
Thank you for choosing FLORENCEDFE. We hope this FAQ helps enhance your shopping experience with us!